Privacy Policy

To provide ITR filing services, we may collect the following categories of information:

• Personal Identification: Full name, mobile number, email address, PAN, Aadhaar number.
• Financial Information: Form 16, Form 26AS, AIS, bank statements, salary slips, capital gains statements, business income records.
• Communication Data: Messages exchanged via WhatsApp, email, or phone calls with our CA team.
• Technical Data: IP address, browser type, and device information when you visit our website (collected via standard analytics tools).

• To prepare, review, and file your Income Tax Return accurately.
• To compute applicable deductions, tax liability, and refund eligibility.
• To communicate with you regarding your filing status, document requirements, or tax notices.
• To respond to income tax notices on your behalf, where covered under your plan.
• To improve our services and website functionality.

We do not sell, rent, or trade your personal or financial information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:

• With the Income Tax Department of India, solely for the purpose of filing your return via the official e-filing portal.
• With our internal team of Chartered Accountants directly assigned to process your filing.
• When required by law, court order, or government regulation.

We retain your financial documents only for the duration necessary to complete your filing and provide post-filing notice support (where applicable). Sensitive identifiers such as Aadhaar and PAN copies are not stored beyond what is legally required and are deleted from our active systems once your filing is complete and the support period has lapsed, subject to statutory record-keeping obligations under the Income Tax Act.

We implement industry-standard security measures, including 256-bit SSL encryption for data transmission, restricted internal access to client files, and secure storage practices, to protect your information against unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

• You may request access to the personal data we hold about you.
• You may request correction of inaccurate information.
• You may request deletion of your data, subject to statutory retention requirements under tax law.
• You may withdraw consent for future communication at any time by contacting us.

Our website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.

Our website and communications may contain links to third-party websites (such as the official Income Tax e-filing portal). We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• 📧 Email: Helpdesk@itrzone.com
• 📞 Phone: +91 9911419251
• 💬 WhatsApp: Chat with us